Frequently Asked Questions

General

What services do you offer?
What are your operating hours?
How does the laundry delivery service work?
What areas do you serve?
Is there a minimum order amount for Pickup and Delivery?
Do you charge for pickup and delivery?
What is your turnaround time?
Do I need to be home when the driver picks up or delivers my items?

Laundry Care

What types of laundry items do you handle?
Can I request special handling instructions for my laundry?

Issues & Support

What should I do if I’m not satisfied with the service?
What happens if my items are lost or damaged?